- How can I pay for my order?
- How soon will the items be available for download?
- I still cannot find the downloadable files
- How big will my cross stitching be?
- Can you make a custom pattern for me?
- Can you gift wrap my purchase?
- I can’t stitch! Can I order a finished piece based on your design?
- Are your cross stitch kits available for wholesale?
How can I pay for my order?
The online payment on the Checkout page is processed with PayPal payment gateway. You can use PayPal or major credit/debit cards like Visa or Mastercard to pay for your order.
How soon will the items be available for download?
After the payment is completed, the digital items will be available for download instantly. You can download your files directly from the page that loads after the checkout:
You will also instantly get an automated email with the download link:
Registered users can find all their downloads in the Download section of their Account (click My Account link on the top right of the screen)
Note that purchasing an item does not register you on the website.
I still cannot find the downloadable files
Try looking for the email from hello@quaternioncreations.com in your Spam/Junk folder.
If the email is not there, feel free to contact me anytime via the contact form, chat (bottom right on every page), or on Instagram, and I’d be glad to get you all the files you purchased!
How big will my cross stitching be?
The listing description for each pattern has the following sizing info:
– Pattern size in stitches
– Number of thread colors used
– The approximate size of finished stitching for Aida #14 and #16
Important! Depending on the canvas/fabric you stitch on, the same pattern may produce a stitching if different sizes.
The approximate finished sizes canvas #14 and #16 are listed in the pattern descriptions both in metric and imperial measurements. I would be happy to provide you with sizes for another canvas on request.
Can you make a custom pattern for me?
Yes! I love making custom designs and personalized designs!
Prices and working time will vary depending on the size and intricacy of the design – please contact me to get more information.
Here is a quote from one of the customers who ordered a custom pattern: “OMGosh, this pattern is so awesome, and super easy to use! It already looks amazing 😻 thank you so much for designing it for me 😺❤️”
Can you gift wrap my purchase?
I am happy to do gift wrapping of your purchase on request 🙂
I can’t stitch! Can I order a finished piece based on your design?
Of course! Any digital pattern from the store can be ordered as a finished piece. Keep in mind that cross stitching is a slow art, so the making process can take up to several weeks. Feel free to contact me anytime to get a better estimate!
Are your cross stitch kits available for wholesale?
Cross stitch and embroidery kits are available for wholesale purchase. Contact me for more details!